FAQs

Is Dripset a secure site?

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy policy for additional information.

How long will it take me to get my order?

Estimated delivery dates are provided at check out and are not guaranteed. When available you will be provided tracking information.

How can I check the status of my order?

Click on the link to My Account in the upper right corner of the page or check your email for tracking information.

How can I pay for my order?

We currently accept Visa, MasterCard, Discover, and American Express. We do not ship COD.

How can I ship my order?

There are different options provided at checkout.

What’s the return policy?

All sales are final unless you receive the wrong item, damaged product, or wrong size than the one you ordered. You can exchange or receive a refund within 14 days.

Can you ship internationally?  

We currently offer worldwide shipping.

Is there a minimum order size?

We do not have a minimum order size.

We are a school or government organization, do you accept purchase orders?

Please contact dripsetcustomercare@gmail.com for additional information.

Who do I contact if I need other help?

Our customer service team can be contacted by emailing dripsetcustomercare@gmail.com you can expect a response within 48 business hours.